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Last updated: November 2025

Phase 1 Recovery is a licensed and insured collateral recovery company serving North and South Carolina, specializing in professional vehicle repossession, secure storage, and lender compliance services. 

Phase 1 Recoveryrespects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, communicate with our team, or use our services, including SMS and digital communications.

By using our website or providing your information to us, you consent to the practices described in this policy.

We may collect personal information such as your name, phone number, email address, and any other details you choose to provide through our contact forms or communication with our team.

We collect information directly from you when you fill out a form, contact us by phone or text, or email us.

We use your information to provide services, respond to inquiries, schedule appointments, and—if you opt in—to send important updates via text or email.

We use secure systems and limit access to authorized personnel to help protect your data from unauthorized access or misuse.

We never sell your personal information. Data is shared only when required to provide services (for example, with transport partners) or when required by law.

You may request to access, correct, or delete your information at any time by contacting us at admin@phase1recovery.com.

Phone numbers collected for text messaging are used solely to communicate about our services.
You can opt out anytime by replying STOP. Message and data rates may apply. Message frequency may vary.

Phase 1 Recovery
📞 828.305.2215
📧 admin@phase1recovery.com
🌐 www.phase1recovery.com

Last updated: November 2025

By subscribing to SMS messages from Phase 1 Recovery, you agree to the following terms.

You may receive up to 5 messages total related to scheduling, service updates, and account coordination. Frequency may vary.

You can opt in by filling out our website form or texting us directly at 828-305-2215. By doing so, you consent to receive text messages from Phase 1 Recovery related to the repossession of your vehicle.

You’ll receive a confirmation message:

“Thank you for opting in to SMS messages from Phase 1 Recovery. Reply HELP for help or STOP to opt out. Msg & data rates may apply. Frequency may vary.”

To stop receiving texts, reply STOP. You’ll receive:

“You have unsubscribed and will no longer receive messages from Phase 1 Recovery. To opt back in, reply START.”

If you reply HELP, you’ll receive:

“Thank you for contacting Phase 1 Recovery. For immediate assistance call 828-305-2215 or visit www.phase1recovery.com.”

For more details on how we handle data, review our Privacy Policy.

Message delivery depends on your mobile carrier’s network. We are not liable for delayed or undelivered messages.

We may update these terms periodically. Updates will appear on this page.